Bourse Direct Customer Assistance

We're Ready to Support You at Every Turn

At Bourse Direct, your happiness is our main focus. Our committed customer service team is on hand to help you with any inquiries or concerns, guaranteeing a seamless and pleasant trading journey.

Seek Assistance Now

Various Methods to Contact Us

Live Chat

Round-the-clock support offered through the Bourse Direct platform.

Start Support Chat

Email Support

Comprehensive support for regular questions. Replies within 24 hours on working days.

Send Email

Phone Support

Immediate assistance for critical or intricate matters. Open Monday to Friday, 9 AM – 6 PM (EST) at Bourse Direct.

Call Now

Social Media

Connect with us on Facebook, Twitter, and TikTok for updates and support.

Follow Us

Help Center

Comprehensive library of resources, tools, and courses.

Visit Support Hub

Community Forum

Connect with your peers, exchange insights, and find solutions to frequent inquiries.

Become a Member

Support Hours Available

Live Chat

24/7

Consistently here to help whenever required.

Email Support

quick response within 24 hours

Responses provided within one business day.

Phone Support

Available weekdays

9 AM – 6 PM (UTC)

Help Center

Always available

Access customer assistance anytime

Reaching Assistance is Easy

1. Log In

Log into your Bourse Direct account by navigating to Bourse Direct's site and entering your details.

2. Visit Support Hub

Visit the "Assistance" or "Customer Service" section usually located in the footer or primary navigation.

3. Select Communication Option

Select from chat assistance, email, phone options, or make use of self-service resources based on your preference.

4. Provide Details

For swift support, provide your account information and the specifics of your request.

Discover Solutions Independently

Help Center

Discover our comprehensive knowledge base filled with detailed articles and guide materials.

Access Resource

FAQs

Discover rapid responses to frequently asked inquiries regarding Bourse Direct's offerings.

Access Resource

Video Tutorials

Explore detailed video tutorials to discover the functions of Bourse Direct.

Access Resource

Community Forums

Connect with fellow traders and share valuable insights in our community.

Access Resource

Maximize Your Benefits with Our Assistance

Be Clear: Share precise details regarding your issue, encompassing any relevant information or alerts.

Provide Details: Include account information and visuals as necessary to help the support team address your concern.

Select the Best Method: Utilize live chat for immediate concerns and email for comprehensive questions.

Explore the FAQ Section: Locate solutions swiftly prior to contacting assistance.

Gather Your Details: Make sure you have your account details, transaction IDs, and relevant documents ready when contacting customer support.

If you need assistance: Should you not get a quick reply, reach out to customer service again via the same or another method.

Commonly Discussed Topics

Account Issues

Issues with accessing accounts, verifying identities, resetting passwords, and updating profiles.

Trading Problems

Challenges with trade execution, types of orders, leverage configurations, and trading mistakes.

Deposit and Withdrawal

Inquiries regarding payment options, cashout procedures, charges, and transaction updates.

Technical Glitches

Frequent glitches, app malfunctions, and numerous technical difficulties encountered with Bourse Direct.

Security Concerns

Concerns regarding account safety, unusual transactions, and safeguarding personal data.

Bourse Direct and Bourse Direct

Support in utilizing social trading tools, overseeing replicated trades, and interpreting portfolio outcomes.